Frequently
Asked Questions

You have questions and we have answers. Please let us know if you have a question we haven’t covered below and we are always happy to assist.

Appliance dual voltage?

Dual voltage is ideal for those travelers that need their hair tools. All 110V & 220V will be listed in our product description area and also in your product manuals. If you hair tool does not indicate dual voltage use, please do not use a converter as it could damage your appliance. Reference your instruction manual for further information on your specific appliance. Your GLAMOROUS Hair should go everywhere with you. 

How hot does my flat iron get?

Our flat irons are designed to heat up fast to give you the styling flexibility to protect your hair from heat damage. Temperature settings are indicated on the packaging and under Features in the product description page. Example:  Cooler settings for finer hair, Medium settings for wavy hair, Hotter setting for courser hair types. 

Is my appliance UL listed?

All of our appliances are tested to meet safety and performance standards. You can find the UL certification marking on the product packaging and a tag on the hair tool itself. 

What is Diamond Tourmaline Ceramic?

Diamond tourmaline ceramic, two styling plates, creates dramatic results on even the frizziest coarsest hair; to quickly straighten, narrow enough for your bangs, and flip or curl with minimal effort. Simple and fast GLAMOUR Results

What is Negative ION Technology?

Negative ION Technology helps condition, smooth and makes hair shinier, while reducing frizz and static. The Bio Ionic generator emits millions of natural negative ions, which breaks down water droplets quickly without the effects of excessive heat faster drying, delivering beautiful, frizz-free GLAMOROUS results.  

What is Titanium?

Titanium is a high heat conductor that provides even heat distribution, resulting in faster drying time, less damage, less frizz, and longer lasting hair styles. Titanium works to enhance your hair’s hydration for soft, healthy-looking results. Creating long lasting GLAMOROUS hair styles. 

Will my styling tool auto shut off?

Many of our appliances have an auto shut off function to give you greater peace of mind. This information can be found on the packaging and under the Features in the product description page.

Can I use shine or thermal heat protector before using my appliance?

Protect your hair and give your strands a spritz of your favorite thermal heat protector spray before using our styling tools. Creating the Glamour From Within

What is the perfect temperature on the dial setting?

Our styling tools give you the styling flexibility to protect your hair from heat damage. Optimum temperature levels for every hair type are indicated on the packaging and under Features in the product description page. Example:  Cooler settings for finer hair, Medium settings for wavy hair, Hotter setting for courser hair types. 

How do I remove the lint filter to clean my hair dryer?

Most of our hair dryers have a removable end-cap for easy cleaning.  Be sure to check your instruction book for detailed cleaning instructions.

What is a cool shot lock button do for me?

Seals your hair cuticle layer, seek out hot spots and smooth your hair follicle for added shine using the cool-shot button. Protects your GLAMOROUS hair by giving a healthy, frizz free shine.