Returns
and Exchanges

THANK YOU FOR CHOOSING “Our logo” or Inglam hair tools PRODUCTS FOR YOUR STYLING NEEDS. WE APOLOGIZE THAT YOU’RE EXPERIENCING A PROBLEM WITH YOUR INGLAM HAIR TOOLS PRODUCT. FOR MORE INFORMATION ON RETURNS, REFUNDS, EXCHANGES AND PRODUCT WARRANTY, PLEASE SEE BELOW.

Returns & Exchanges

INGLAM  HAIR TOOLS ACCEPTS RETURNS AND EXCHANGES FOR PRODUCTS PURCHASED WITHIN 30 DAYS FROM inglamHAIRTOOLS.COM. PLEASE CONTACT CONSUMER SERVICES FOR ASSISTANCE WITH A RETURN OR EXCHANGE OF A inglam  HAIR TOOLS PRODUCT. CONSUMER SERVICES WILL PROVIDE YOU INSTRUCTIONS AND ADDITIONAL INFORMATION TO HELP YOU.

FOR PURCHASES MADE THROUGH OUR VALUED RETAIL PARTNERS, PLEASE CONTACT THE RETAILER YOU PURCHASED THE inglam HAIR TOOLS PRODUCT DIRECTLY FROM AND THEIR CUSTOMER SERVICE DEPARTMENT WILL ASSIST YOU WITH THE RETURN. IF YOU ENCOUNTER ANY ISSUES, PLEASE CONTACT inglam  HAIR TOOLS CONSUMER SERVICES DEPARTMENT FOR ASSISTANCE.

WE ALWAYS ENCOURAGE CUSTOMERS TO CONTACT CONSUMER SERVICES BEFORE RETURNING AN ITEM. HOWEVER, IF YOU WOULD LIKE TO RETURN THE inglam  HAIR TOOLS ITEM AT YOUR OWN EXPENSE, PLEASE FOLLOW THE INSTRUCTIONS LISTED BELOW:

  • PLEASE RETURN THE PRODUCT WITHIN 30-DAYS OF PURCHASE TO INGLAM HAIR TOOLS.
  • YOU CAN RETURN THE ITEM BY SENDING IT TO THE FOLLOWING ADDRESS:

GRI – INGLAM HAIR TOOLS
4185 Temple City Blvd
Unit #A
El Monte, CA 91731

  • PLEASE INCLUDE YOUR PACKING SLIP TO ENSURE THE PACKAGE IS EASY TO IDENTIFY AND INCLUDE THE BEST TELEPHONE NUMBER AND EMAIL ADDRESS FOR CONSUMER SERVICE TO REACH YOU.
  • IF YOU LOST OR MISPLACED YOUR PACKING SLIP, PLEASE CONTACT CONSUMER SERVICE TO PROVIDE YOU A NEW PACKING SLIP TO USE FOR YOUR RETURN.
  • FOR EXCHANGES AFTER 30-DAYS, SEND THE APPLIANCE POSTAGE PAID ALONG WITH PROOF OF PURCHASE, A NOTE EXPLAINING REASON FOR RETURN, AND $8.95 US TO COVER HANDLING, INSURANCE AND RETURN POSTAGE COSTS

Refunds

INGLAM HAIR TOOLS ACCEPTS RETURNS OF MERCHANDISE PURCHASED FROM THE INGLAMHAIRTOOLS.COM WEBSITE FOR A REFUND OR EXCHANGE WITHIN 30 DAYS OF PURCHASE.

 PLEASE CONTACT CONSUMER SERVICE FOR ADDITIONAL INFORMATION SERVICE@INGLAMHAIRTOOLS.COM

REFUNDS ARE PROCESSED (3-5) BUSINESS DAYS AFTER AN ITEM HAS BEEN RECEIVED BY GRI – INGLAM HAIR TOOLS. THE REFUND SHOULD APPEAR IN YOUR ACCOUNT WITHIN FIVE BUSINESS DAYS AFTER THE REFUND HAS BEEN PROCESSED. IF YOU STILL HAVE QUESTIONS REGARDING A REFUND, PLEASE CONTACT CONSUMER SERVICES FOR ASSISTANCE.

Warranty

INGLAM HAIR TOOLS WARRANTIES VARY BY PRODUCT. 2 YEARS FOR INGLAM AND VERGE, 5 YEARS FOR PRESTIGE. IF THE PRODUCT  BECOMES DEFECTIVE. FOR FURTHER ASSISTANCE AND WARRANTY INFORMATION, PLEASE CONTACT INGLAM HAIR TOOLS CONSUMER SERVICES. CONSUMER SERVICES WILL NEED YOUR INGLAM HAIR TOOLS PRODUCT MODEL NUMBER TO PROVIDE YOU THE SPECIFIC WARRANTY DETAILS THAT COVERS THE PRODUCT YOU PURCHASED.

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